FAQ

Straight answers. No hype. PostAlert helps reduce missed-letter risk after moving in the UK.

Core rule: We don’t open mail. We don’t forward mail.

Is PostAlert the same as Royal Mail redirection?

No. Redirection forwards mail. PostAlert helps you organise updates, get reminders, and act faster when mail still arrives.

Do you open letters or see contents?

No. We never request letter contents. We focus on notification and organisation.

How does Mail Ping work without sign-up?

The joiner scans a QR and taps notify. No account required. That’s how we maximise real-world usage.

Will PostAlert prevent all missed letters?

No service can guarantee that. PostAlert reduces risk and improves response time. You still need to update your address.

Is this GDPR-friendly?

We aim to minimise data and keep flows transparent. Read our Privacy Policy.

Who is this for?

  • Renters who move every 6–18 months
  • Students and graduates
  • Busy families
  • Frequent movers (relocation, short lets)
Want to help shape it? Join the pilot or send feedback via Contact.

Join pilot Mail Ping